Clearaway FAQs
General Questions
Please contact our office to discuss the disposal of any hazardous waste.
We offer a one-off Greenwaste skip at a reduced cost or a long-term 240L Greenwaste wheelie bin with no monthly hire fee. You only pay when it's emptied!
We cover the cost of damage due to normal wear and tear. You are responsible for any malicious or deliberate damage, such as fire, loss, or theft.
Payment is required before delivery unless you are an account customer of Southern Transport. Account customers are invoiced monthly, with payment due on the 20th of the following month.
Common reasons include:
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Bin was put out after 7 am and the truck had already passed.
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Your account is on credit hold due to overdue invoices.
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Your bin contains prohibited waste.
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open top jumbo's
Do not fill past the yellow sticker on the bin.
Payment is required before delivery and can be made at our office, over the phone by credit or debit card, or online.
frontload skips
Not suitable for asbestos, special waste, chemicals, liquids, gases, concrete soil (specific bin can be ordered), or animal carcasses.
Ensure the lids can close properly with nothing hanging out or keeping the lids open.
Yes, full information can be found here.
Invercargill customers can be serviced Monday to Saturday. Rural customers should contact the office for their collection day.
Yes, please contact our team to organize the best schedule for you.
Commercial/Residential Wheelie Bins
Not suitable for asbestos, special waste, chemicals, paints, gases, concrete, soil, or animal carcasses.
At least one day's notice is appreciated. For urgent requests, please let us know so we can arrange a special trip.
Green Waste Wheelie Bins
Suitable for grass, trimmings, and general green organic waste. Not suitable for cabbage tree leaves, flax, rubbish and recycling, rocks/stones/concrete.
Contact the office to set up an account or fill in the online form.
Call the office at 03 218 8848 or text us at 027 536 7452.
You will be invoiced monthly for your bin empties, payable at our office, internet banking or direct debit.
We collect green waste Monday to Friday in the afternoon.
Contact the office to arrange for your bin to be removed.
Yes, you can take the bin to your new address. Just let us know that you have moved.